Keyboard shortcuts for fast triage

Every keyboard shortcut in the Triage view — navigate with arrows or W/S, approve/flag/trash with Z/X/C, and build multi-item selections with Shift — for clearing large mailboxes without the mouse.

Last updated 2 days ago

If you're working through a large mailbox — thousands of items in an eDiscovery review — the slowest part is the round trip to the mouse on every single row. So we've added a full set of keyboard shortcuts to the Triage view, built so your left hand can stay on the keys and just keep going.

Several of these came straight off the feedback board. Thank you for the nudges.

Moving through the list

These work everywhere in the viewer, whichever mode you're in.

  • ↑ / W — Previous item

  • ↓ / S — Next item

  • Ctrl+F — Open the filter

The list auto-scrolls to keep the focused row in view, so you can hold a direction and never lose your place.

One-handed triage

In Triage mode, the three core actions sit under your left hand, so you never have to reach across the keyboard:

  • Z — Approve

  • X — Flag

  • C — Trash

Pair these with W / S to move between rows and you can clear a column of items at speed — decide, press, move on.

Building a selection

Sometimes you want to act on a batch rather than one item at a time. Still in Triage mode:

  • Space or A — tick / untick the focused item

  • Shift+↑ / Shift+↓ (or Shift+W / Shift+S) — extend the selection up or down from the current row

  • Shift+click — select a range with the mouse

  • Shift+mouse-wheel — scroll the list while holding Shift, so you can reach further rows mid-selection without breaking it

To keep track visually: the focused row shows a solid left bar, and every selected row shows a left bar too.

Acting on a whole selection

Once you've got several items ticked, the same three keys do the heavy lifting:

  • With a selection active, Z / X / C apply the action to the entire selection at once — approve, flag or trash the whole batch in one keystroke.

  • The selection stays put after the action, so you can chain things together: approve a batch, keep refining, act again, without rebuilding it each time.

In short

The whole point is throughput: get through a big mailbox quickly without your hand leaving the keyboard. Tick a batch, hit Z / X / C, move on. If there's a shortcut you'd still like to see, the feedback board is the place to ask — that's where most of these started.