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Blank Pages at the beginning of PDF Exports

Fixed and deployed. Blank pages at the start of an exported PDF were caused by how documents authored in Word/Outlook declare their page layout: it forced a page break that left the document header alone on the first page, with the content pushed onto the next page (and, for multi-section messages such as bounce notifications, over several pages).

The exporter no longer honours that author-supplied page layout, so the header and content now start together on page one. Genuine, deliberate page breaks are still respected.

Note: this applies to documents processed from now on. PDFs that were already exported keep their existing layout — re-exporting the affected documents produces the corrected version.

Status: Completed

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